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Wednesday, November 29, 2006

TOM PETERS

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  ·   Happy Holidays from TPC!
  ·   Buying In and Embracing Change Through Projects
  ·   Where's Tom?
  ·   Happy Birthday ISOE!
  ·   Did You Miss It?
  ·   Cool Friends
  ·   Where's Tom? (part II)
  ·   Banners

      
Tom Peters! Times December 2006

Happy Holidays from TPC!

It's that time of year again...although judging from the 60 degree weather here in Boston lately, you wouldn't know it! Since this is the last edition of TP Times for the year 2006, we would like to extend our warmest Holiday wishes to all of our loyal readers! From all of us here at TP Times/tompeters!company, may you all have a safe, happy, and healthy Holiday Season!

Cheers!

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Buying In and Embracing Change Through Projects

How do you move an organization through change? You've held the big meeting; you've given out new mugs, pencils, pens, and T-Shirts. You've come up with the new slogan/buzzword, and now you wait for change to happen.

Change comes only when you change a strand of DNA within the organizational gene. Change comes through projects - extraordinary projects - that matter, make a difference, and leave a legacy. What are you working on right now? Does it matter? Is it creating a change momentum? Do you care?

We invite you to join Jim Miller, CEO of Miller Agency, and Valarie Willis, Principal, tompeters!company, to explore how WOW! Projects(TM) can make a genetic difference in your organization. Jim Miller will share his story of how a very simple project approach can fundamentally change how you think about and execute your work, and raise the WOW! factor in your projects. Change comes through innovative thinking, creativity, passion and spirit. Valarie Willis will tell you that everyone has the potential to produce projects that make a difference, and almost any work assignment can become a WOW! After all, spirit, spark, passion, and creativity are marks of our human spirit.

We all live in projects day to day. By learning how to balance the tangibles and the intangibles, you can create passion, excitement, and enthusiasm by delivering projects of excellence that can change your organization.

Anyone involved in projects - from executives, to professionals, to support staff - that has ever been frustrated by projects not reaching completion or becoming stagnant should attend this webinar. Whole project teams have much to gain by attending together. A WOW! Project starts with you! Are you ready?

Join us on December 6, 2006 at 12:00 Noon, EST. As always, this is a free presentation.

For registration information, please contact Nick here: nadams@tompeters.com. Please note that once again, seating is limited, so sign up soon!

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Where's Tom?

Where oh where will his travels take him? Where oh where has he been? Here is what is on the agenda for the globe-trotting Mr. Peters:

December 2006

12/5 Costa Mesa, CA

12/11 Bahrain

12/19 Amsterdam, Netherlands

Remember to check Tom's calendar at www.tompeters.com for updates that may have been added after this newsletter went to print. Also, slides will be added after each event, so be sure to check for those as well. Finally, a list of Tom's recent travels, including links to slides, can be found at the end of the newsletter.

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Happy Birthday ISOE!

In Search of Excellence at (Almost) 25 ... and Standing Tall

Blog posting by Tom Peters, 11/24/2006

In Search of Excellence will be 25 next year-believe it or not. A few days ago a Web posting suggested that Bob Waterman and I had fudged the data in the book.

It's simply not true.

But if that perception is rumbling around in cyberspace, it's all my fault.

I did an interview on the book with my great pal Alan Webber, Fast Company founder, a couple of years ago. I made the wretched mistake, in casual conversation, of saying we'd "fiddled the data" for In Search of Excellence.

What I meant had nothing to do with "fudging," or "fiddling," but was a comment only on the differences between our methodology for company selection and that of Jim Collins in Good to Great. Jim apparently had no prior convictions about which companies he'd examine, and created his list by applying certain financial criteria to a huge company database-and sight unseen, a set of superb performers emerged. By that standard, Bob Waterman and I did it "backwards." We were enamored of the "excellence idea," wanted to write about it, and thence sought initial "excellent company" nominations based on McKinsey and academic and corporate experts' subjective evaluations; only after getting a "subjective" list of nominees did we apply the financial screens that caused any number-such as GE (this was pre-Welch)-to drop off the list. Thus, by fiddling I simply meant that we hadn't followed a pure model of starting from a big list and using only financial data to extract unforeseen winners.

(Fact is, any like process is about 90% subjective-e.g., if you use-juggle different data screens, different years, you will get wildly different results/lists.)

For what it's worth, Bob and I subjected our subjectively determined candidates to six tough financial hurdles (see In Search of Excellence, page 22 et seq.), three representing growth, three representing absolute financial returns. Growth measures: compound asset growth; compound equity growth; average ratio of market value to book value. The "absolute" measures were: average return on total capital; average return on equity; average return on sales. We did our research in 1980, and arbitrarily used data covering 1961-1980. To qualify, a company had to have been in the top half on at least four of the six measures for the full 20-year period. Most handily exceeded this standard, but 19 of our original 62 company nominees dropped out, and we concentrated our research on the remaining 43.

Far more interesting, I think, is that given our subjective nomination process, we ended up examining companies that, in 1980, virtually no one had looked at. Absurd as it may seem, these "stealth" "cool" companies, circa 1980, included: Emerson Electric, Texas Instruments, Hewlett-Packard (then a $1-billion firm), Frito-Lay/PepsiCo, Johnson & Johnson, 3M, Caterpillar, Marriott, McDonald's, Intel, Disney, Delta Airlines, and, yes, little Wal*Mart.

While I'm on the topic of In Search of Excellence and retrospective perceptions thereof, I'll deal with the second "charge" against the book; namely, that several of "our" companies "failed." (For some wholly unknown reason, some people say "most of" "our" companies failed????) To be sure, the likes of Wang and Atari and K-Mart are today embarrassments. Nonetheless, the overall performance of "our" firms has been little short of stunning. In 2002, on the 20th anniversary of the book, forbes.com held our publicly traded companies up to a high-amp searchlight ...

To read the entire blog, click here.

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Did You Miss It?

If you missed "What's Culture Got to do With it?" you can download it here.


On November 11th, Juli Ann Reynolds, President & CEO of tompeters!company, and Jeff Tetrick, Vice President and CFO of Pinnacol Assurance, co-presented on the effects of measuring and aligning corporate culture. Finally, there is an objective way to measure alignment throughout an organization. The discussion was dynamic and fun, and we want to thank all of you who joined us.

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Cool Friends

Maxine Clark is the Chief Executive Bear of Build-A-Bear Workshop(R), Where Best Friends Are Made(R). To date, they've sold 42 million bears! She wrote The Bear Necessities of Business: Building a Company with Heart, and she is our new Cool Friend. You can read the interview here, and visit her website here: www.buildabear.com.

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Where's Tom? (part II)

As promised, this is where Tom has been. Slides included (when available)!

11/2 Chicago, IL: Discover Financial (private event)

11/8 Las Vegas, NV: Dealertrack (private event)

11/17 Chicago, IL: HSM (private event)

11/30 Madrid, Spain: ONO Companies (private event)

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(C) 2006 tompeters!company

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